IT System Integration

Connect ERP, WMS, CMMS,
and Any Business System

Bi-directional integration with your existing business systems. One source of truth across operations, planning, finance, and supply chain. Standard methods: REST APIs, webhooks, file exchange, database connectors.

Integrate
Connected
ERP · CRM · BI · Identity
50+
Connectors
1day
Setup
KFactory platform sits at the centre, connected bi-directionally to six business systems: ERP (Orders and Finance), WMS (Warehouse and Inventory), CMMS (Maintenance), CRM (Customers and Sales), PLM (Product Lifecycle), and BI (Business Intelligence).
What the layer integrates

Every system you already run.
Talking to each other at last.

Eight categories of business system, connected bi-directionally. ERP, WMS, CMMS and the rest stop drifting apart - they share one operational picture.

💰

ERP

SAP, Oracle, Microsoft Dynamics, NetSuite. Orders, financials and master data, both ways.

📦

WMS

Warehouse and inventory systems. Stock levels, picks and replenishments stay in sync.

🔧

CMMS

Maintenance management. AI predictions create work orders; completions write back automatically.

🤝

CRM

Salesforce, HubSpot, Dynamics CRM. Sales orders and customer status flow both directions.

📝

PLM

Product lifecycle. BOMs, revisions and engineering changes pulled into the operational data model.

📊

BI & data warehouse

Power BI, Tableau, Snowflake, BigQuery. Push curated operational facts straight into your warehouse.

🔒

Identity / SSO

SAML, OIDC, Entra ID, Okta. Single sign-on and central access control across the stack.

🔗

Custom & legacy

If it has an API, a database or a file drop, we connect it. Custom adapters built on request.

How the layer connects

Four methods. One unified model.
Zero manual re-entry.

Standard interfaces for modern systems, file and database connectors for everything else. Whatever your stack speaks, the platform speaks too.

Capability 1

REST APIs & webhooks

Event-driven, bi-directional. New order, stock change, work-order completion - propagated in seconds, not nightly.

Event · live
Seconds, not batch
Capability 2

File & EDI exchange

CSV, XML, EDI - dropped into a watched folder or SFTP, picked up, validated and turned into structured events.

Legacy in
Legacy-friendly
Capability 3

Database connectors

SQL Server, Oracle, PostgreSQL, MySQL. Read direct from existing data sources when no API is on offer.

Read · normalise · serve
One unified model
At the integrator's bench

How a system gets connected.

🔗

Pick the connector

Pre-built adapters for popular ERP, WMS, CMMS and CRM platforms. Custom adapters where standard ones don't fit.

Pick SAP S/4HANA · OData v4
Auth OAuth2 · service account · OK
📋

Map fields once

Visual mapping from source fields to the unified data model. Direction, transforms and conflict rules per field.

Map SalesOrder.LineItems → ProdOrder
Direction read + write · Save
🔌

Go live, see it sync

Switch to live. A live log shows events flowing in and out per system, with retry, queue and error visibility.

ERP · 142 events · 0 errors
Last sync 2s ago · OK
Check use cases

What connected systems
unlock downstream.

Four use cases that depend on cross-system data being in sync. Each links to a deeper write-up with methodology, integrations and KPIs.

Technical specification

Built to be trusted.

SpecificationDetail
Supported systemsERP · WMS · CMMS · CRM · PLM · BI / data warehouse · Identity / SSO
Integration directionBi-directional (read + write) per field
API protocolsREST (JSON) · GraphQL · OData · SOAP for legacy stacks
Event handlingWebhooks (push, event-driven) with retry, dead-letter queue, replay
File formatsCSV · XML · EDI (X12, EDIFACT) · JSON · fixed-width
Database connectorsSQL Server · Oracle · PostgreSQL · MySQL · MariaDB
AuthenticationOAuth2 · OIDC · SAML SSO · API key · service accounts
Data modelUnified operational schema · per-field mapping · conflict-resolution rules
Update frequencyReal-time event-driven, or scheduled batch where required
DeploymentCloud SaaS · on-premise / private cloud available
SecurityTLS in transit · per-connector secrets vault · row-level access control
Time to connectStandard connector: 1 day · custom integration: 2-4 weeks

Bring us
your messiest stack.

Old ERP, custom WMS, three CMMS instances and a shared drive - we'll show how the layer reads, writes and unifies it live on a 20-minute demo.

Request a Demo